The Bosch Group (Bosch) is pleased to have you visit our websites and welcomes your interest in our company
and our products.
The protection of your privacy in the processing of your personal data is an important concern which we pay
special attention to during our business processes. We process personal data collected during your visit to
our websites confidentially and solely in compliance with legal provisions.
Data protection and information security are part of our corporate policy.
Personal data is only stored when voluntarily given by you for a determined purpose e.g. in context of a
registration, a survey, a contest or in performance of a contract.
In addition the following information is collected when visiting our website: IP addresses, the website from
which you visit us (referrer), pages viewed, files downloaded (downloads), videos viewed/audio tracks
listened to, individual links clicked, search words or search phrases (site search), duration of visit,
browser used, etc. If the visit is a result of online advertising such as banners, video ads, search engine
advertising, etc., we also record which banner, adword, etc. motivated the visit to Bosch websites.
The insights gained enable us to further optimize our websites/ apps and tailor them even better to our
visitors‘ needs.
1) Bosch cookies
Bosch uses cookies and active components (e.g. JavaScript) to track visitors‘ preferences and
customise the design of the websites.
Cookies are small text files stored on your computer when you visit our website. If you like, you can delete
the cookies at any time. However, this can result in some functions no longer being available. For
information on deleting the cookies, please consult your browser‘s help function.
2) Third-party cookies
Some Bosch websites incorporate content and services from other providers (e.g. YouTube, Facebook, Google,
Twitter) who, in turn, may use cookies and active components. Bosch has no influence on the processing of
personal data by these providers.
Bosch uses the WebTrends web analytics tool to carry out access measurements.
The access data is collected in anonymized form so that it can no longer be traced back to a user. In
particular, this is done by anonymizing the IP address.
Cookies are used for metrics to enable website use to be analyzed. In particular, Bosch uses them to improve
data quality. The information generated about the use of websites is transmitted to the statistics server
(wts.bosch.com) operated by Bosch in Germany.
Only authorised persons have access to this anonymized data.
Bosch websites may contain links to third-party websites operated by providers that are not associated with
us. After you click the link, we no longer have any influence over the collection, storage, or processing of
any personal data transmitted by clicking the link (such as the IP address or URL of the page that contains
the link), as the behaviour of third parties is, by nature, beyond our control. Therefore, Bosch is not
responsible for the processing of personal data by third parties.
Bosch or a service provider engaged by Bosch uses your personal data for the purpose of technical
administration of websites, customer administration, product surveys, enquiries you submit to Bosch and only
in the scope necessary for this purpose or according to the description of processing purposes given at the
corresponding locations of our websites. Our employees and the service providers engaged by Bosch are
obliged to maintain confidentiality and to comply with the provisions of a country’s Personal Data
Protection regulations.
Bosch takes security precautions to ensure that your data we have under our control is protected against
tampering, loss, destruction, access by unauthorised persons, or unauthorised disclosure. Our security
measures are being continuously improved in accordance with the state of technological developments.
When you provide us with personal data, we use it to inform you about our products and services and, where
applicable, to include you in surveys about them, provided you have given us your express consent to use
your personal data for advertising purposes. If you have granted your consent for such use, but no longer
wish to receive advertising from Bosch, you can revoke your consent at any time. Your data is then deleted,
or provided that it is necessary for billing and accounting purposes, blocked accordingly.
You can also revoke your consent to the collection, processing, and use of your personal data for the
future.
The personal data will be deleted if the consent for the storage will be revoked, if the knowledge of the
personal data for the performance of the purpose is no longer necessary or if the storage of the personal
data is inadmissible due to other legal reasons.
Data which is necessary for billing and accounting purposes or which is subject to the legal obligation to
preserve is not affected.
You may request to access and/or correct the personal data currently in our possession or control by
submitting a written request to us. We will need enough information from you in order to ascertain your
identity as well as the nature of your request, so as to be able to deal with your request. Hence, please
contact our eXtra service centre at 020128607
Data that remains inactive e.g. no login activity, within our system over a minimum of 6 month period will
be made inactive. To reactivate the account, the user will need to contact our eXtra service centre at
020128607
To obtain more information or to submit suggestions or complaints regarding the processing of your personal
data, you can contact our data security officer.
Please write in to:
ASEAN Data Security Officer
RBAS/DSO Department
Robert Bosch (SEA) Pte Ltd
11 Bishan Street 21
Singapore 573943